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Scale Your Business
without Operational Chaos.

From Insights to Execution with AI

We support consumer businesses with $2M–$100M revenue to fix what's breaking and build scale. With operations expertise, AI automation, customised training, we embed as strategic partners to help you scale with measurable impact through our team of EU-based fractional talent.

make workflow automation example

Schedule an Appointment to see how we can help you

From Insights to Implementation

We help you find a seamless path to serve customers better, improve partner experience and drive productivity. From operations strategy and training to implementation we deliver value through customised automation workflows. We help consumer businesses simplify, increase efficiency, and deliver better measurable outcomes.  ​​ We  engage through monthly retainers, or 90 days operations transformation programme focussed on the lowest hanging fruits:​​

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  • Automate repetitive workflows across operations, customer service, finance and support teams

  • Reduce fulfilment costs, inefficiencies and errors

  • Build AI-assisted automation workflows to reduce manual and headcount heavy dependency

  • Train teams to deliver more

  • Streamline Reporting for insights and action across multi-channel setup

Want to join VirtualCrew as an expert to help clients unlock efficiency and growth?

Operations Strategy & Excellence

Strategic operations partner supporting you with every stage of the customer funnel and operations by finding insights & embedding AI  (genAI or automation) across areas: Order Processing, Logistics, Inventory, Returns & Refunds,  Quality, and Customer Support Workflows. 

Areas of  Focus

Operations Excellence & Strategy​

  • Supply-Operations Strategy & Planning

  • Inventory Optimisation

  • Total Quality Management (TQM)

  • Process Audit & Automation

  • Insights & Reports​

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Marketing & Growth​

  • Market Research

  • Lead Management

  • Research, Design & Product MVP

  • CAC, LTV Optimisation

Transformation & Support

  • AI Strategy & Adoption Roadmap

  • Training Workshops

  • Programme Management

  • Digital Transformation & Implementation

About Us

Yatin Bassi

Founder

HEC Paris
Amazon
Wharton
EY

Yatin brings over 15 years of leadership experience from Amazon, Ernst & Young, and EU startup Printify mostly focussed on eCommerce operations & fulfilment, process improvement and product management. With an MBA from HEC Paris and a background in computer science, Yatin led large scale pan-European programs, built high-performing cross-border teams, and delivered strategic product mandates.​ A passion to solve problems, bring structure, and efficiency drove him to setup VirtualCrew.

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We are remote first, and support consumer focussed clients in the UK, EU, and US. We combine human support with the power of AI tools to help our clients achieve more, streamline operations, and stand out. ​

  • LinkedIn

We are Operators focussed on fixing systems for scalable growth.

Process 

DISCOVERY call

Discovery call (no commitment) to hear about your requirements and painpoints.

PROPOSAL

If VirtualCrew can assist, you will receive a proposal with scope,  key results, pricing and terms to review. 

SIGN & START

You sign the agreement confirming the scope of works and terms.

EXECUTION

We start the execution, that is AI-led, scalable and integrate directly into your org. We will introduce you to our team.

Frequently Asked Questions

Contact Us

Book a no-committment discovery call.

  • Free 15mins call

  • Non-Binding

  • No hidden fees or surprises

  • We will together determine if we can help you

This is for you if: 

  • You want a strategic partner — not agency or consultant

  • You value proven execution experience, not decks

  • You need measurable outcomes

Tell us how we can help you scale!

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